For Providers

Work with veterans
who are ready.

Lavender Bear trains and vets the professionals in our network, and sends you cases that are already documented and decision-ready.

Apply to join the network →
For Advocates

For advocates: we help you move faster

We've sat on the other side of the desk. Our team includes people who spent years reviewing DVA and CSC cases from the inside — ticking the boxes, deciding what counted as sufficient evidence, knowing exactly where claims stall. We train advocates on that insider view: what assessors actually look for, what gets a claim kicked back, and how to build a case file that clears review the first time. You still run the claim. We make sure it's built right before it gets there.

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The Platform

We do the case work.
You do what you're best at.

Lavender Bear is a veteran services platform — not a law firm, not a clinic, not a financial planning service. We coordinate. We intake. We brief. We make sure every referral that reaches you comes with context, consent, and clear expectations.

Veterans often don't know where to start. They've tried the system. They've been knocked back. They've filled out forms that went nowhere. By the time they reach a provider in our network, they've been assessed, guided, and prepared.

That means less time spent on intake, less risk of misalignment, and clients who genuinely need — and are ready for — your expertise.

What we handle

  • ✓ Initial triage and needs assessment
  • ✓ Service history and claim history review
  • ✓ Client briefing and expectation setting
  • ✓ Coordination across service types
  • ✓ Follow-up and case tracking

What you bring

  • ✓ Professional credentials and experience
  • ✓ Deep knowledge of your specialty
  • ✓ Genuine understanding of veteran clients
  • ✓ Patience, discretion, and accountability

Who We're Looking For

Professionals across six disciplines — united by one thing: they take this community seriously.

⚖️

Veterans Advocate

DVA and CSC claims, evidence preparation, reconsideration and appeals. Former government staff, ex-claims assessors, and accredited advocates. You know how the system reads a file — and how it doesn't.

🧠

Psychologist / Psychiatrist

PTSD, anxiety, depression, sleep disorders. You write to the SoP standard — not a generic clinical summary. Reports that address nexus language and give assessors what they're trained to evaluate.

🏠

Mortgage Broker

You know how to present DVA pension income correctly so banks don't discount it. Income Verification Briefs, borrowing capacity restoration, and lenders who understand military service history.

📊

Accountant / Tax Specialist

Lump Sum E, DFRDB / MSBS pension elections, backpay spreading, Gold Card Medicare Levy Surcharge exemptions. If you've applied these for veterans before, we want to hear from you.

💼

Financial Advisor

Defined benefit pensions, DVA-compliant estate planning, and retirement structuring for veterans whose financial situation is unlike anything a standard adviser handbook covers.

📋

Lawyer / Solicitor

DVA property settlements, family law with pension entitlements in the picture, benefit protection, and estate planning that accounts for the full scope of veteran income. Quiet expertise matters here.

What We Hold the Network To

We verify before we connect. These are the things that aren't negotiable.

01

Current professional registration and credentials

We check and confirm professional registration — AHPRA, ASIC, Law Society, or equivalent — before any referral is made. This protects veterans and protects the network.

02

Genuine experience with or commitment to veteran clients

You don't need to be a veteran. You do need to understand why this client group is different — the trust it takes to get them through the door, and the patience it takes to do right by them.

03

Responsiveness and clear communication

Veterans have often waited months or years to get help. When we refer, we expect prompt, clear communication — not a queue. Providers who go dark are removed from the network.

04

Transparent, fair fee structures

Veterans are often in vulnerable financial positions. We expect providers to be clear about fees upfront — no surprises, no scope creep without discussion.

Be a pioneer for one of Australia's most loyal communities.

Veterans who feel understood stay, return, and send their mates your way. Join early, help build the standard for how this community gets served, and grow with a network that rewards the work from day one.

Expression of Interest

Let's start a conversation.

This isn't a job application. It's the beginning of a professional relationship — if the fit is right on both sides.

We aim to respond within 3 business days.