RESOURCE HUB

Advocacy, Health, Money, Direction

Lavender Bear is an Australia-based support platform that helps individuals access compensation, healthcare, financial services, and support with re- entering civilian life.

"We started this because we’ve seen too many people fall through the cracks — not for lack of effort, but for lack of guidance."

–– Lavender Bear

Core Services

Our Core Services

Advocacy

Fighting For What You Shouldʼve Already Received

We help individuals challenge denied or ignored DVA, CSC and other government claims — especially when the system has failed to deliver what was rightfully owed.

FinanciaI Support

Connecting You With People Who Can Actually Fix It

We link you with trusted brokers, accountants, and financial advisors — the kind who don ʼt waste your time, and who get resul

HeaIth Support

Proof. Access. Actual Care

We help you get claim-ready medical reports in weeks — and connect you with real clinics for therapy, physiotherapy, and allied health, not endless waitlists.

Legal Service

Understand. Defend. Deliver

We get your legal matters moving fast — connecting you with lawyers who act, advocate, and deliver results, not endless delays

Civvy Guide

Finding Your Way Back to Solid Ground

We help you rebuild confidence and structure as you re-enter civilian life — from making sense of paperwork to making sense of yourself.

Way to find us

Contact us

Need HeIpCIaiming What You're Owed?

Government compensation systems like DVA and CSC are complex — and small mistakes can cost you months. Through Lavender Bear, you can access advocates who were trained inside the system: many are former government staff or claims assessors, so they know what matters — and what works. Instead of guessing what to submit, you ʼ ll get practical guidance on what makes a strong case — right from people whoʼve seen the process from the inside.

Need HeIpCIaiming

What You're Owed?

Testimonial

Go with Someone Who's Been There

Whether it’s a claim, your health, your finances, or life after service -we connect you with people who understand what you 're facing, and how to move forward.

Many of the advocates and professionals in our network are ex-service or used to assess cases themselves. They know what works -and what doesn’t.

Testimonial

Go with Someone Who's Been There

Wherever you’re stuck, someone has walked that road before

May of the advocates and professionals in our network are ex-service or used to assess cases themselves. They know what works – and what doesn’t

Lavender Bear

"We started this because weʼve seen too many people fall through the cracks — not for lack of e fort, but for lack of guidance."

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Client Ratings

– Lavender Bear

"We started this because weʼve seen too many people fall through the cracks — not for lack of e fort, but for lack of guidance."

Why Choose Us

Protect What Matters Most with PrimeCare’s Expertise.

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Comprehensive Coverage

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Secure & Transparent Policies

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Fast & Hassle-Free Claims

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Exclusive Member Benefits

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About Lavender Bear

FAQ

Is Lavender Bear part of the government?

No. Weʼre independent — that ʼs why we can guide you without the red tape.

How much does it cost to begin with?

Nothing. We offer a free consult, then guide you step by step.Your mate, Lavender Bear, is one call away.

Is this a law firm? A charity? A business? I donʼt get it.

Weʼre a support platform. We connect you with advocates, health workers and financial experts who know what theyʼre doing — and let you decide.

What if I don ʼt know which service I need — where do I start?

That ʼs normal. Just tell us what ʼs going on. Weʼ ll help you figure out where to begin.

I already have someone helping me. Can I still talk to you?

Yes. Many people come to us for a second opinion, or for help in a different area.

About Claims: CSC & DVA

FAQ

I already tried to claim and got denied. Now what?

because they didnʼt know how to present their case. The folks we link you with were trained by the ones who used to review those files. Now they help you do it right.

Can someone help me understand what documents I actually need?

Yes. The advocates we refer you to know which papers matter — and which ones don ʼt.

I missed a deadline or gave up halfway. Is it too late?

Maybe not. Let someone take a look before you write it off. You might still have options.

Will I lose my current payments if I try to challenge a decision?

Not usually. But it depends — someone experienced can help you weigh it up safely.

How do I know if it ʼs even worth applying?

We can help you get advice before you submit anything, so you donʼt waste time or energy.

Who’s Helping You & How We Handle Privacy

FAQ

Who are the people you connect me with? Are they legit?

Most are ex-staff, veterans, or long-time professionals. We vet everyone before listing them.

Can I stay anonymous until I decide to move forward?

Yes. You can ask questions and explore options before sharing any personal details.

Do you keep my information private?

Absolutely. Nothing you tell us is shared without your permission.

What if I don ʼt want to fill out any government forms yet?

That ʼs okay. You can speak to someone, get guidance, and wait until you ʼre ready.

How long does it usually take to hear back once I reach out?

Usually within a day or two. Faster if it ʼs urgent — just let us know.